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Compliance

Replace a Lost USCIS Receipt Notice (Form I-797C)

Get a copy of your missing USCIS receipt notice.

We'll guide you through it, step by step

  • ✓Simple questions in plain language — no legal jargon
  • ✓We fill in the official form and check for common mistakes
  • ✓Private — no document uploads

Free to start • No credit card • Official form

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Estimated fee

No government fee

View official fee calculator ↗

Typical timeline

15 to 30 days

Category

Compliance

Who qualifies

Available to any applicant or petitioner who filed with USCIS and has not received, lost, or misplaced their Form I-797C Notice of Action receipt notice.

The step-by-step roadmap

  1. 1

    Check Your Online Account

    Log in to your USCIS online account and view the Documents tab to download an electronic copy.

    Watch out: Paper-filed cases might require an Online Access Code to link properly.
    Common rejection reason: Looking under the wrong case profile or entering an incorrect receipt number.
  2. 2

    Submit an Online e-Request

    Use the official USCIS e-Request tool to submit a Did Not Receive Notice inquiry.

    Watch out: You generally must wait 30 days from the filing date before submitting this inquiry.
    Common rejection reason: Submitting too early or providing mismatched applicant contact details.
  3. 3

    Contact the USCIS Contact Center

    Call USCIS customer service or use the virtual assistant to request manual agent assistance.

    Watch out: Automated voice menus may disconnect you if you do not specify notice inquiry.
    Common rejection reason: Failing remote identity verification questions with the representative.
  4. 4

    Confirm and Update Mailing Address

    Ensure your address is current by filing Form AR-11 online so replacement mail arrives safely.

    Watch out: Updating your address with the postal service does not update your USCIS records.
    Common rejection reason: Notices returned to USCIS as undeliverable due to outdated address records.

Documents you'll need

  • Government-Issued Photo ID

    Valid passport, state driver's license, or national ID card.

    Note: Used to confirm your identity during customer service inquiries.

  • Proof of Filing Payment

    Front and back of cashed fee check, money order receipt, or credit card record.

    Note: USCIS stamps the 13-character receipt number on the back of cashed checks.

  • Copy of Original Submission

    Retained photocopy of the application or petition and courier delivery confirmation.

    Note: Helps track the exact date, package tracking number, and USCIS lockbox location.

Ready to start?

Run the free eligibility check first, then get your personalized roadmap and document checklist.

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Fees and timelines are as published by the relevant agency and may change — verify before filing. This guide is general information, not legal advice.